Effective Date: September 17, 2024
Welcome to arow (https://arowapp.com). By using our website and services, you agree to these Terms & Conditions.
By accessing or using arow, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree, you are prohibited from using the platform.
arow provides a premium offline-first billing, inventory, and restaurant management POS software. We offer a free trial period to test features before subscribing.
To access certain features, you must register using a valid email address. You are responsible for maintaining the confidentiality of your account credentials.
Subscriptions are billed on a yearly basis. Pricing is subject to change, but existing users will be notified in advance.
You agree to use arow only for lawful purposes. You are solely responsible for obtaining any necessary consents from your customers/visitors as required by applicable laws (such as GDPR/local privacy rules) regarding cookie tracking and receipts.
All code, brand designs, graphics, and logo assets of arow are the intellectual property of arow. You may not copy, modify, or redistribute our assets without express written consent.
We reserve the right to suspend or terminate your account at any time if you violate these terms or engage in behavior that harms the platform or other users.
arow is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the platform.
We do not provide Zomato or Swiggy integration automation. Any integration requests received by us from restaurants are forwarded to the respective platforms for approval and are at the sole discretion of the platform's end.
For QR code ordering orders processed via online payments, we charge a standard 2.5% commission. Failure to pay applicable commissions or fees may result in the immediate suspension or termination of your account. All subscription plans are strictly non-refundable under our no-refund policy. If you are unsure about committing to a long-term plan, we recommend purchasing a monthly plan to test the platform, if available. We also offer specialized "Zero-Commission" plans at custom pricing; these plans are also non-refundable once charged and are subject to a Fair Usage Policy (FUP) of a maximum of 3,000 orders per month. Any orders exceeding this 3,000 order limit in a single month will be subject to the standard 2.5% commission.
These Terms & Conditions are governed by and construed in accordance with the laws of India.
We may update these terms from time to time. Your continued use of the platform after updates indicates your acceptance of the new terms.
If you have any questions about these terms, please contact us at [email protected]